Return & Refund Policy

1. B2B Wholesale Only – No Retail Returns
We deal exclusively in B2B wholesale orders, and as such, we do not accept returns for buyer’s remorse or unsold inventory.

2. Damaged or Defective Products

• If you receive a damaged or defective product, you must notify us within [X] days of delivery.

• Provide clear photos/videos of the damaged items along with your order details.

• After verification, we will offer a replacement or credit note at our discretion.

3. Incorrect or Missing Items

• If there is an error in your order (wrong product or missing items), report it within [X] days of receipt.

• We will arrange for a correction or issue a credit note where applicable.

4. No Refunds on Perishable Items

• Due to the nature of our products, we do not offer refunds on food and beverage items unless they are defective or damaged in transit.

5. Return Process (If Applicable)

• Returns (if approved) must be in unused, original condition and sent back within [X] days of approval.

• Return shipping costs will be the responsibility of the buyer unless the return is due to our error.

For any concerns regarding your order, contact us