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Terms & Conditions

Product Information​

At Lion Brand Sharbath Company, we specialize in premium-quality syrups for B2B wholesale customers, including retailers, distributors, restaurants, and beverage businesses.

Product Categories:

Milk-Based Syrups

  1. Specially crafted for milkshakes, desserts, and ice creams.

  2. Rich, creamy flavors made from high-quality ingredients.

  3. Perfect for cafes, restaurants, and dairy-based businesses
     

  4. Water-Based Syrups

  5. Ideal for cool drinks, sodas, mocktails, and sherbets.

  6. Made using authentic natural extracts for great taste and freshness.

  7. A must-have for juice bars, beverage manufacturers, and caterers.
     

  8. Bulk Orders & Customization

  9. Available in bulk packaging to meet wholesale requirements.

  10. We offer custom flavors and private labeling for large-volume clients.

  11. Contact us for special pricing on bulk orders.
     

  12. Return & Refund Policy (B2B Wholesale Only)

  13. At Lion Brand Sharbath Company, customer satisfaction is our priority. However, due to the wholesale nature of our business, we have a strict return and refund policy.
     

  14. Returns Eligibility

  15. We accept returns only in the following cases:

  16. Damaged Products – If the product is damaged during transit, you must report it within 48 hours of delivery with supporting photos/videos.

  17. Incorrect Order – If you receive the wrong product or quantity, report the issue within 3 days of delivery.
     

  18. Non-Returnable Items

  19. Products that have been opened or used.

  20. Orders placed incorrectly by the buyer.

  21. Products returned without prior approval.
     

  22. Refund Process

  23. Refunds are issued only for verified cases of damage or incorrect shipment.

  24. Approved refunds will be processed within 7-10 business days via the original payment method.

  25. Alternatively, we may offer product replacement instead of a refund.

  26. How to Request a Return/Refund?

  27. Email us at lionbrandsyrup@gmail.com with order details and proof of issue.

  28. Our team will review your request and arrange for replacement or refund if eligible.
     

  29. Shipping Policy (B2B Wholesale Only)

  30. Shipping Coverage

  31. We offer bulk order shipping across India through trusted logistics partners. Our shipping is designed specifically for B2B wholesale customers such as:

  32. Retailers & Supermarkets

  33. Distributors & Wholesalers

  34. Hotels, Restaurants & Cafés (HoReCa)

  35. Juice Bars & Beverage Manufacturers
     

  36. Order Processing Time

  37. Orders are processed within 3-5 business days after confirmation.

  38. Large or customized orders may require additional processing time.
     

  39. Shipping Charges

  40. Shipping charges are based on order size, weight, and delivery location.

  41. Customers can opt for self-pickup from our warehouse if preferred.
     

  42. Transit & Delivery Time

  43. Delivery time varies based on location and logistics provider.

  44. Estimated delivery:

  45. South India: 5-7 business days

  46. North & Central India: 7-10 business days

  47. Remote Locations: 10-15 business days
     

  48. Important Shipping Notes

  49. We are not responsible for delays caused by courier services or unforeseen circumstances.

  50. Customers must inspect the shipment upon delivery and report any damages immediately.

  51. We provide bulk order tracking details for transparency.

  52. For urgent or special shipping requirements, contact our support team for assistance

Payment Terms

  • B2B Wholesale Only – We cater exclusively to bulk and wholesale buyers.

  • Minimum Order Quantity (MOQ) – Orders must meet our minimum quantity requirements.

  • Payment Methods – We accept bank transfers, NEFT/RTGS, and other approved digital payment methods.

  • Advance Payment – Orders require full or partial advance payment before processing.

  • Credit Terms – Available for select customers based on prior business relationships and approval.

  • Taxes & Fees – Applicable taxes and shipping charges will be added to the final invoice.

  • Order Confirmation – Orders will be processed only after payment verification.

Payment Methods

Payment Methods

  • ​Credit/Debit Cards

  • PayPal

  • Offline Payments

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